U.S. Returns & Refunds Policy
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from R & B Import:
- You have 14 calendar days to return an item from the date you received it.
- Please ensure that the item you're returning is repackaged with all the parts, cords, adapters that were included when you received it.
There are some items, however, that are ineligible for return, including:
- Item that's damaged by customer
- Seasonal items: beverage bucket, popcorn maker, coffee maker,..
- Electric items: griddles, blender, mixer,...