- Any customers with cancelled orders will bare the cost of return shipping.
- All returned orders are subject to a 20% re-stocking fee.
- Missing and/or missing and/or damaged Items:
Each shipment is regarded as a piece count. This means drivers must count and sign the number of cartons and/or pallets as well as the consignee (customer) at the destination. Any physical damages or discrepancies such as crushed, opened, loose, or missing cartons must be noted on the drivers receipt at time of delivery.